Privacy Policy

Effective Date: May 12, 2026

Company: Altegra Technologies LLC
Website: altegratech.com

1. Introduction

Altegra Technologies LLC (“Altegra,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, use our services, submit forms, communicate with us, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

This may include:

  • Name;
  • Business name;
  • Email address;
  • Phone number;
  • Mailing address;
  • Project details;
  • Information submitted through contact forms;
  • Information provided during consultations, support requests, or service engagements.

Business and Project Information

When providing services, we may collect information related to your company, systems, workflows, software, users, data structures, technical requirements, credentials, integrations, documentation, or other materials needed to perform our work.

Communication Information

We may collect records of communications, including emails, phone calls, text messages, support requests, form submissions, meeting notes, and related correspondence.

Website and Usage Information

When you visit our website, we may collect basic technical information such as:

  • IP address;
  • Browser type;
  • Device type;
  • Pages visited;
  • Referring website;
  • Date and time of visit;
  • General usage activity.

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

3. How We Use Information

We may use collected information to:

  • Respond to inquiries;
  • Provide technology consulting, software development, support, and related services;
  • Prepare proposals, estimates, and project recommendations;
  • Communicate about projects, services, appointments, support, and account matters;
  • Improve our website, services, systems, and client experience;
  • Manage billing, contracts, and business operations;
  • Troubleshoot technical issues;
  • Protect against fraud, misuse, security threats, or unauthorized access;
  • Comply with legal, tax, accounting, or regulatory obligations.

4. SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from Altegra Technologies LLC, we may use your phone number to send business-related SMS or MMS messages. These may include appointment reminders, service updates, project communications, support follow-ups, account notifications, and other messages related to your inquiry or relationship with us.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

Altegra Technologies LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services, comply with law, or operate our business communications.

5. How We Share Information

We do not sell personal information.

We may share information only in limited situations, such as:

  • With service providers who help us operate our business, website, hosting, email, messaging, analytics, billing, or support systems;
  • With contractors or development partners assisting with client work, subject to appropriate confidentiality expectations;
  • With third-party platforms or integrations necessary to provide requested services;
  • When required by law, subpoena, legal process, or governmental request;
  • To protect our rights, safety, systems, clients, or others;
  • In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

Any sharing of information with service providers is limited to what is reasonably necessary for them to perform services for us.

We do not share SMS opt-in consent or mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to help us understand website usage, improve functionality, and measure performance.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Retention periods may vary depending on the type of information, client relationship, legal requirements, and operational needs.

9. Client Data

As part of our technology services, clients may provide access to business data, software systems, databases, files, credentials, or other confidential materials.

We use client data only as needed to perform requested services, support systems, troubleshoot issues, develop software, manage integrations, or fulfill contractual obligations.

Client data remains subject to the applicable agreement between Altegra and the client.

10. Your Choices

You may contact us to:

  • Request access to personal information we maintain about you;
  • Request corrections to inaccurate information;
  • Request deletion of certain information, where legally and technically feasible;
  • Opt out of marketing emails;
  • Opt out of SMS messages by replying STOP;
  • Ask privacy-related questions.

We may need to verify your identity before responding to certain requests.

11. Email Communications

If you receive marketing or informational emails from us, you may unsubscribe using the instructions in the email or by contacting us directly.

We may still send non-marketing emails related to active projects, accounts, invoices, service updates, legal notices, or other business matters.

12. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing information to them.

14. State Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to access, correct, delete, or limit certain uses of your personal information.

To make a privacy request, contact us using the information below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Altegra Technologies LLC
Website: altegratech.com
Email: info@altegratech.com
Phone: 1 251-220-9253
Mailing Address: 7615 O'Hara Dr, Spanish Fort, AL 36527