Terms of Service
Effective Date: May 12, 2026
Company: Altegra Technologies LLC
Website: altegratech.com
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the website, services, software, communications, and related offerings provided by Altegra Technologies LLC (“Altegra,” “we,” “our,” or “us”).
By using our website, contacting us, engaging our services, submitting information through our website, or otherwise interacting with Altegra, you agree to these Terms. If you do not agree, please do not use our website or services.
2. Services Provided
Altegra Technologies LLC provides technology consulting, software development, system integration, automation, business process improvement, support, and related technology services.
Specific services, deliverables, timelines, fees, responsibilities, and payment terms may be governed by separate written proposals, statements of work, contracts, or agreements between Altegra and its clients. If there is a conflict between these Terms and a signed written agreement, the signed written agreement will control for that specific engagement.
3. Website Use
You agree to use our website only for lawful purposes. You may not:
- Attempt to gain unauthorized access to our systems;
- Interfere with or disrupt the website or related services;
- Use the website to transmit harmful code, spam, or malicious content;
- Misrepresent your identity or affiliation;
- Copy, scrape, or misuse website content without permission.
We reserve the right to restrict or terminate access to our website or services if we believe these Terms have been violated.
4. Client Responsibilities
When working with Altegra, clients are responsible for providing accurate information, timely feedback, necessary system access, approvals, and cooperation needed for us to perform the requested services.
Clients are also responsible for ensuring they have the legal right to provide any data, content, systems, credentials, or materials shared with Altegra.
5. Payments and Fees
Fees, billing terms, payment schedules, and expenses will be set forth in the applicable proposal, invoice, statement of work, or written agreement.
Unless otherwise stated in writing, invoices are due upon receipt. Late payments may result in delayed work, suspended services, or additional fees where permitted by law.
6. Intellectual Property
Unless otherwise agreed in writing:
- Altegra retains ownership of its pre-existing tools, templates, frameworks, processes, know-how, code libraries, and general knowledge.
- Clients retain ownership of their pre-existing data, content, materials, trademarks, and proprietary business information.
- Ownership of custom software, deliverables, or work product will be governed by the applicable written agreement between Altegra and the client.
Nothing in these Terms transfers ownership of intellectual property unless specifically stated in a signed written agreement.
7. Confidentiality
During the course of providing services, Altegra may receive confidential or proprietary information from clients. We will use reasonable care to protect confidential information and will use it only as necessary to provide services, communicate with the client, or as otherwise permitted by agreement or law.
Clients also agree not to disclose Altegra’s confidential information, including non-public business processes, technical methods, pricing structures, proposals, or proprietary materials.
8. Third-Party Services
Our website or services may involve or link to third-party platforms, software, hosting providers, APIs, communication providers, payment processors, analytics tools, or other external services.
We are not responsible for the content, availability, security, policies, or practices of third-party services. Your use of third-party services may be subject to their own terms and privacy policies.
9. Communications Consent
By submitting your contact information to Altegra, including through our website, email, phone, forms, or other communication channels, you consent to be contacted by us regarding your inquiry, services, projects, support, account matters, scheduling, and related business communications.
Communications may occur by email, phone, text message, or other reasonable methods.
10. SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages from Altegra Technologies LLC, you agree to receive SMS or MMS messages from us. These messages may include appointment reminders, project updates, service notifications, support communications, follow-up messages, and other business-related communications.
Message frequency may vary depending on your relationship with us and the nature of your request or services.
Message and data rates may apply. Your consent to receive text messages is not a condition of purchasing any goods or services.
You may opt out of receiving text messages at any time by replying STOP. After opting out, you may receive a confirmation message. You may reply HELP for assistance or contact us directly using the contact information listed below.
Altegra Technologies LLC does not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.
11. No Guarantee of Results
We work to provide professional, reliable, and effective technology services. However, we do not guarantee any specific business outcome, revenue result, performance improvement, uninterrupted operation, or error-free system unless expressly stated in a signed written agreement.
Technology systems may be affected by third-party platforms, hosting providers, user behavior, integrations, hardware, networks, security conditions, or other factors outside our control.
12. Disclaimer of Warranties
Our website and general information are provided “as is” and “as available.” To the fullest extent permitted by law, Altegra disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, and accuracy.
Any warranties related to specific paid services or deliverables must be stated in a separate written agreement.
13. Limitation of Liability
To the fullest extent permitted by law, Altegra Technologies LLC will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, lost data, business interruption, or system downtime.
Our total liability for any claim related to the website or services will not exceed the amount paid by the client to Altegra for the specific services giving rise to the claim during the three months before the claim arose, unless otherwise required by law or agreed in writing.
14. Indemnification
You agree to indemnify and hold harmless Altegra Technologies LLC, its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of our website or services, your violation of these Terms, your violation of law, or your infringement of another party’s rights.
15. Governing Law
These Terms are governed by the laws of the State of Alabama, without regard to conflict of law principles.
Any disputes will be handled in the courts located in Baldwin County, Alabama, unless otherwise required by law or agreed in writing.
16. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website or services after updates are posted means you accept the revised Terms.
17. Contact Us
If you have questions about these Terms, please contact us:
Altegra Technologies LLC
Website: altegratech.com
Email: info@altegratech.com
Phone: 1 251-220-9253
Mailing Address: 7615 O'Hara Dr, Spanish Fort, AL 36527